Frequently Asked Questions
Yes! We offer free delivery and pickup in major areas like Zanzibar Airport, Stone Town, and nearby hotels. but outside of stone town we charger $20 Just let us know your preferred location and time during booking
Your safety is our priority. We offer 24/7 roadside assistance across the island. Just contact our support team, and we’ll be there to help immediately.
We offer a wide range of well-maintained vehicles to suit every type of traveler and occasion, including: SUVs – Ideal for families, groups, and off-road adventures Examples: Toyota Prado, Land Cruiser, RAV4 Scooters & Motorbikes – Perfect for solo travelers or couples who want to explore the island with ease Examples: Honda Vario 150i, Honda Click 125i Economy Cars – Great for short trips and city driving, offering comfort and fuel efficiency Examples: Toyota Vitz, Passo, or similar Luxury Vehicles – For those seeking premium comfort and style during their stay On request – contact us for availability
Yes, you can! we accept both debit and credit cards for car and scooter rentals. However, the card must be in the name of the person renting the vehicle. 💳 Accepted payment methods: Debit cards (Visa, MasterCard) Credit cards
Our fuel policy is “Same-to-Same.” This means the fuel level at the time of pickup should be the same when you return the vehicle. 🚗 Example: If you receive the car with a half tank, you should return it with a half tank. Important Notes: If the car is returned with less fuel, a refill fee will be charged. If it’s returned with more fuel, we do not offer refunds for the extra amount. All our vehicles come with a full tank whenever possible, to make your trip easier.
Yes, absolutely! You can add one or more additional drivers to your rental agreement, as long as they meet our standard rental requirements. Requirements for additional drivers: Must present a valid driver’s license Must be at least 18 years old Must also obtain a Zanzibar Driving Permit (we can help with this) Is there an extra charge? In most cases, yes, a small fee applies per additional driver to cover insurance and administrative costs. The exact amount will be shown during booking or explained at pickup. Adding an extra driver is a great option for shared road trips and longer stays!
If you return the car later than the agreed time, a late return fee may apply. Grace Period: We offer a 1-hour grace period after your scheduled return time. If you return the vehicle within that time, there’s no extra charge. After the Grace Period: 1–3 hours late: A partial day fee may apply. More than 3 hours late: You may be charged for an additional full day. Tip: If you need to extend your rental, just contact us in advance — we’re happy to help adjust your booking based on availability.
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